Shipping
We offer free standard shipping service on all orders placed that are above £5.00.
Our standard shipping service is send with Royal 48. We also offer an express shipping option sent will Royal Mail 24 and a Next Day Delivery service with Royal Mail Next Day Before 1pm .
When will my order be shipped?
During typically times of the year, orders placed:
Monday - Friday
Shipped next working day (Monday - Friday)
Same day if placed before 8am.
Saturday - Sunday
Shipped Monday.
After Bank Holiday weekends there maybe minor shipping delays.
Delivery Times
Delivery times with our standard shipping is typically 3-5 days during normal Royal Mail service. Please allow a few extra days during busy times of the year and after Bank Holiday weekends.
Delivery times with our express service are typically 1-2 days.
Delivery times with our Next Day shipping service is next day (Monday - Saturday). Orders placed on Saturday will be shipped Monday.
International Orders
We are able to ship most of our goods internationally. Unfortunately alcohol based products cannot be shipped internationally due to courier restrictions and any orders containing these items will be cancelled. This includes but not limited to:
-
Pefumers Alcohol
-
Formulators Alcohol
-
Room & EDT Base Spray
-
Aroma Sprays
-
Aroma Spray Refills
-
Car Elixir Gift Sets
All our international orders are sent via a fully tracked delivery service. Tracking will be uploaded at the time of shipping, along with the tracking link. Delivery times for international orders are typically 5-7 days globally. There will be a shipping charge at checkout depending on your location.
International Order Import & VAT Charges
International customers WILL NOT pay UK local VAT at checkout (20%). However please note you may be liable to pay VAT and import fees depending on the price of your goods before customs will release the items for delivery (Delivery Duty Unpaid - DDU). You will be contacted via text or letter explaining the breakdown of the charges. Each Country is different so if you have any questions in regards to whether you will be liable to pay import fees, please contact us.